The award was presented during the company’s annual management meeting at its headquarters in Cleveland, Tennessee. It recognized the facility as the premier location in the division, which includes 30 skilled nursing and rehabilitation facilities in Colorado, Wyoming, New Mexico and Hawaii.
Criteria for this award include excellent customer service, a strong activities department, an active volunteer program and involvement in the community.
Valley View Villa, led by Executive Director Brittany Staley, was praised for its five-star rating from the Centers for Medicare and Medicaid Services, as well as its low turnover rate. Associates are actively involved in community service, including fundraising for the Alzheimer’s Association.
The facility was especially commended for serving as a test site for Life Care’s updated electronic medical records system. Associates made suggestions to the developers, who then incorporated the changes into the final product. Associates even traveled to other Life Care buildings to help them learn how to use the new system.
Valley View Villa was also named Facility of the Year in 2015.
“We congratulate Brittany and her team of associates who, together, have developed such a strong facility,” said Beecher Hunter, Life Care president. “The residents and rehab patients at Valley View Villa are the real winners as they benefit from the works of love performed by the team every day.”